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Even though the terms Technical support and Customer support sound to be similar but their roles in helping customers vary. Customer support refers to the act of assisting consumers and can range from planning, installing, training, troubleshooting,... Read More

A knowledge base is a centralized repository of information that can be used to store, organize, and share knowledge and information within an organization. It can include articles, documents, videos, and other resources that are designed to provide... Read More

Think about the last time you had a negative buying experience. Did an e-commerce site fail to respond to your email query? Or maybe a sales associate at your neighborhood computer store didn't know the difference between a floppy drive and a hard... Read More

Live Chat Software is the cost effective tool that helps you provide superior customer support service to sell your product online. With just the click of the mouse, your web site visitors contact your support team for live assistance through live... Read More

Cloud hosting is an essential aspect of the digital world, and its importance has only increased in recent years. With the rise of remote work and the digitalization of businesses, cloud hosting has become more necessary than ever. Cloud hosting... Read More

Cybersecurity is the protection of internet-connected systems such as hardware, software, and data from cyberthreats. The practice is used by individuals and enterprises to protect against unauthorized access to data centers and other computerized... Read More

Most Help Desk software are priced per user/per month, and their price ranges can be broken into three tiers, starting from $4 to $20, $20 to $70, and then $70 to $150. However, the premium and enterprise plans from some vendors may cost more than... Read More

As the world increasingly embraces digital solutions, businesses realize that they need to provide technical support for customers online and easy access to internal company information for employees. Knowledge base software is a solution for storing... Read More

Today I received an email from one of the subscribed yahoo groups about various Indian toll free helpline numbers of popular companies. So, I thought of sharing it with all of you. Here is that list of Toll Free Helpline Numbers in India. Toll Free... Read More

FASTag is a prepaid card enabling travellers to cross toll booths without stopping to pay cash. The FASTag works like any other prepaid account. The amount loaded in the account is linked to a unique FASTag number. Using Radio Frequency... Read More