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PG Diploma in Knowledge Management

Knowledge management is one of the fastest-growing industries across the globe. According to Evalueserve, a global market research and Intellectual Property services firm and a pioneer in providing Knowledge Process Outsourcing (KPO) Services, KPO is... Read More

What is Knowledge Management Software?

Knowledge management software is a technology that is implemented into a company's or business' customer relationship management (CRM) structure to locate, capture, and share customer information with the organization's team. Often, knowledge... Read More

What is Knowledge Management Software?

A knowledge management software solution pools knowledge from a wide range of employees and departments, and stores it at a central location that is easy to locate. Optimized search functionality should be employed to locate content easily, quickly... Read More

What are Knowledge Management Systems?

Knowledge management systems refer to any kind of IT system that stores and retrieves knowledge, improves collaboration, locates knowledge sources, mines repositories for hidden knowledge, captures and uses knowledge, or in some other way enhances... Read More

What is the difference between Knowledge and Information?

Knowledge consists of facts, truths, and beliefs, perspectives and concepts, judgments and expectations, methodologies and know-how. Knowledge is accumulated and integrated and held over time to handle specific situations and challenges. Information... Read More

What is a Knowledge Base?

The knowledge base is a tool which companies can use to share information with users and the clients. It is central repository of articles and FAQ which a company can create to helps users solve issues quickly and efficiently in a self-help manner.... Read More

What are the various components of a knowledge base system?

A professional knowledge base system must comprise of the following components. These modules must be present in the knowledge base before you decide to procure it for deployment in your company. Articles Article Submission Article Approvals ... Read More

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